Shipping policy

Shipping Policy

At Safira, we are committed to delivering your order as quickly and efficiently as possible, no matter where you are. Below are the details regarding our shipping process.

Shipping locations We are pleased to offer worldwide shipping. Wherever you are, Safira will bring our premium products to your doorstep.

Processing time Orders placed before 17:00 (Amsterdam time) are shipped the same day. Once your order is placed, you will receive an email confirmation with an estimated delivery date. Please note that during peak seasons, such as sales or holidays, processing times may vary.

Shipping Costs Shipping costs are calculated at checkout based on your delivery address and the weight of your order.

Free shipping for orders over €150 within the Netherlands and Belgium.
International shipping fees will be calculated at checkout.

Delivery times

Netherlands & Belgium: 1-2 business day.
Germany & France: 2-4 business days.
United Kingdom & United States: 4-6 business days.
Other international destinations: 5-10 business days.
Please note, delivery times are estimates and may vary depending on the courier and your location

Shipping carrier We work with trusted courier partners such as DHL, UPS, and PostNL to ensure that your order arrives safely and on time. You will receive a tracking number once your order has been dispatched, so you can monitor its progress.

Customs & import duties (International Orders) For international orders, please note that you may be responsible for any customs duties, taxes, or import fees. These charges are determined by the customs agency in your country and are not covered by Safira. We recommend contacting your local customs office for more information on any potential fees before placing your order. Please note that orders outside the EU are invoiced without Dutch taxes (VAT).

Order issues If there are any issues with your order, such as damage or missing items, please contact us at [email address] within 7 days of receiving your order, and we will assist you in resolving the issue.

Returns & exchanges For more information on returns and exchanges, please refer to our [Returns Policy] page.

Thank you for shopping with Safira! We are dedicated to providing you with an exceptional shopping experience and high-quality products.